Thank You For Your Support

Thank you to our customers who support our designers’ designs. The products you order all have a story and inspiration in design, up to the production that emphasizes handmade work, using meticulousness and care from experienced carpenters.

You also help support good stories in many ways. Because the main material in the products you order is rubberwood, an environmentally friendly wood that comes from replanting. Therefore, it is environmentally friendly and helps reduce deforestation, reduce global warming, and also helps promote Thai farmers and the domestic economy very well.

We sincerely hope that the design work that goes through the story and inspiration will help create a good atmosphere. It is like a work of art with emotional value, decorated in your space.

Product Precautions

  • Chairs
    • Chairs with armrests should not be hung, pressed down hard, or sat on the armrests, which may cause the chair to tip over and be damaged. This is because the armrests are designed to support the weight of the arms only.
    • The legs of the chair should be placed on the floor completely (e.g., do not lean back and lift the two front legs of the chair up). This is because the chair is designed to support a balanced weight when all legs are placed.
    • Do not sit on top of each other on the chair (sit on each other’s laps). This may cause the chair to be unable to support more weight than specified.
    • If the shop focuses on foreign customers or people who weigh a lot, it is recommended to use chairs with metal legs, which will have a longer lifespan

  • Cabinets and shelves
    Although products such as tall shelving units are designed with proper balance in mind, for your own safety, it is recommended that a professional be employed to assemble the product with the wall. This is to prevent danger that may occur to adults, children, or animals coming in contact with, hitting, climbing, and hanging, resulting in the product knocking down.

  • Products with hinges
    such as cabinet doors and electrical outlet boxes have a limited opening range. Do not push them all the way in, as this may damage the hinges.

  • About materials
    • Products cannot endure sharp objects such as knives, utility knives, and scissors.

    • All types of materials, wood, iron, and cushions, use plain water to clean. Do not use liquids or chemicals. Be careful about chemicals that spill and damage the surface, such as perfumes, softgels.

    • Avoid placing the furniture under direct sunlight or rain, as authentic wood can still absorb moisture albeit being processed before. Shrinking and swelling may occur naturally based on the temperature at the time.

  • Storing products if not in use
    If the customer has not used the product yet and wants to store the product first, the customer should unpack the packaging material to allow air to circulate easily (can use cloth or other materials to cover to prevent dust) to allow the product to release moisture and not be too hot or too tight.

  • Damp cloth should be used to clean the furniture only. Solutions that contain ammonia, alcohol, or any other chemicals should be not applied on wood and leather, including wax , perfume and mosquito repellents.
  • Should there be stains on the wood, please use a clean cloth with a small amount of mayonnaise on the surface. The stains should disappear thereafter.
  • To clean fabric cushions, please gently scrub by using a soft toothbrush with diluted soap or body wash. To clean leather cushions, please use a damp cloth to clean only. Refrain from using wax, alcohol, or any chemicals.
  • Although our wood has already been sprayed with wood-damaging pest repellent, it is recommended that additional repellent be applied regularly to protect the woods from insects in your area.
  • Once the product is received, the Company will not be liable for any marks on the wood or any surface that occurred from the usage of the customer, as the Company uses a high-quality coating substance and has performed a quality control check before shipping out the products.

  • The product will be shipped in a wooden container via a delivery service provider. Due to its heavy weight, it is recommended that the product be handled by multiple people (The staff will assist in only unloading the product from the vehicle).
  • Please carefully open the wooden container with a screwdriver or an electric drill (yanking and using blunt force to break open are not recommended).
  • Carefully unpack the product from the container. Do not let the product come in contact with sharp objects.
  • In case the product is a table with a wooden tabletop, please turn the product upside down and start unpacking while the tabletop is still being protected by the packing material. This is to ensure that no damage will occur to the product.
  • Small wooden blocks will be provided, where they are holed to allow assembly with the tabletop with screws. To start assembling the product, place the table legs next to the blocks on the side and on the top. The hole in the block should align with the hole in the tabletop. Then, use a screwdriver to screw all parts tightly.
  • Once the legs are assembled, it is recommended that the table be turned upside down by multiple people with utmost care. Try not to allow the tabletop to touch the ground.
  • Although products such as tall shelving units are designed with proper balance in mind, for your own safety, it is recommended that a professional be employed to assemble the product with the wall. This is to prevent danger that may occur to adults, children, or animals coming in contact with, hitting, climbing, and hanging, resulting in the product knocking down.